Privacy Policy

At ClearPath Solutions ("we", "us", "our"), we are committed to protecting your personal data. This Privacy Policy covers the ClearPath Solutions business website and enquiries about our digital services. ClearPath Home has a separate, product-specific Privacy Notice.

We operate in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Ireland).

1. Data Controller

The Data Controller responsible for your personal information is:

ClearPath Solutions
Attn: Roy O'Driscoll
27 Saint Marys Avenue
Cathedral Road
Cork
T23 D2VF
Email: roy@clearpathsolutions.ie

2. What Data We Collect

We may collect and process the following data about you:

• Identity Data: Name, business name, job title.
• Contact Data: Email address, phone number (collected when you email us or use WhatsApp links).
• Technical Data: IP address, browser type, operating system, time zone setting, and location data.
• Usage Data: Information about how you use our website (via Google Analytics).

3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• Performance of Contract: To provide the digital services (websites, dashboards) you have requested.
• Legitimate Interests: To analyze website traffic to improve our services (Analytics).
• Legal Obligation: To comply with tax and accounting laws (e.g., Revenue Commissioners).

4. Cookies & Tracking Technology

The website uses necessary browser storage to remember your cookie preference. Google Analytics is optional and is not loaded until you actively select Accept analytics or enable it in Cookie settings.

• Necessary storage: Remembers whether you accepted or rejected analytics.
• Optional analytics: Google Analytics (GA4) measures visits and site use only after consent. IP anonymisation is requested in the site configuration.

You can reject analytics from the first banner and can withdraw or change your choice at any time using Cookie settings.

5. Data Sharing & Third Parties

We do not sell your data. However, we may share data with the following trusted third parties for operational purposes:

• Hosting Providers: (e.g., Netlify, Firebase) to host the website and database infrastructure.
• Analytics Providers: Google Analytics (Alphabet Inc.) for traffic analysis.
• Communication Tools: WhatsApp (Meta Platforms) if you choose to contact us via that channel.

We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By default, client project data is retained for 6 years for tax compliance purposes.

7. Your Legal Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can ask us to correct incomplete or inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data where there is no good reason for us continuing to process it.
• Right to Object: You can object to processing of your personal data.
• Right to Data Portability: You can request the transfer of your data to you or a third party.

To exercise any of these rights, please contact us at roy@clearpathsolutions.ie.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those with a business need to know.

9. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page.