Delete your ClearPath Home account
You can delete inside the app or request deletion here without reinstalling the app.
Delete inside the app
- Sign in to ClearPath Home.
- Open More.
- Select Settings & Privacy.
- Under Account & Family, choose Delete Account & Data.
- Complete the confirmation and password check.
Request deletion without the app
Email roy@clearpathsolutions.ie with the subject ClearPath Home Account Deletion Request. Include the account email and state whether you are the household owner or a member. Do not email your password or a family-data export. ClearPath may request reasonable verification before acting.
What deletion does
- Deletes the requesting user’s Firebase Authentication account and account-routing record.
- Removes that account from the household.
- If other adult members remain, shared household information remains available to those authorised members.
- If the final household member deletes their account, the shared household record is deleted.
- Optional health records can also be removed through the health-consent controls.
What may remain temporarily
Operational logs, support correspondence, security records, deletion-job records and provider backups may remain for limited documented periods where required for security, legal obligations or backup propagation. They are not kept for advertising.
Timing and contact
Valid privacy-rights requests are normally handled within one month, subject to identity verification and any lawful extension or retention requirement. Questions can be sent to roy@clearpathsolutions.ie.